Holiday Inn Express Edinburgh Airport, an IHG Hotel

The staff went above and beyond with helping us - I'm difficult with food (vegan/wheatfree) and they made sure to show me exactly what I could have from the breakfast menu, and there were even dishes I could eat in the restaurant in the evening. We are country bumpkins and messed up with parking, (not used to city carparks and machines to pay), staff were fabulous at sorting us out, and directing us on how to get to the tram, gently giggling at us for asking how to walk to the airport and giving us shuttle bus tickets instead.

Very close to Royal Highland Centre which was showing Macbeth hence using this hotel, so location only reason for booking. Surprisingly quiet considering so close to the airport. Easy booking and checking in/out. Parking straightforward. Ensuite fine, very nice hot showers. Breakfast was OK, what one would expect from Holiday Inn, did the job prior to a longish journey south.

Thought I'd booked a different hotel but we were pleasantly surprised at this one and it was much better than the one we stayed at previously. Bit dubious when driving in but the planes from the airport were not intrusive noise wise. Better decor, good facilities and atmosphere then our previous hotel in the communal areas. Helpful staff and the room was on the ground floor which was better with my pet and mobility issues.

I booked here twice for going on holiday. My plane arrived back into the UK at 3am, after a bad experience at the airport coming home, I was already feeling really overwhelmed and I came here for my stay with two young children to only realise I had booked the wrong date, they had no rooms left as full booked, with 2 children and loads of luggage i broke down in tears as there was no way I could get home as I stay in Dundee, the manager I'm assuming at reception and a lady both comforted me, told me not to worry they would find me a room we got a disabled room, which was very clean and comfortable and on ground floor which helped so much with being on my own and loads of luggage, the lady helped me and my children settle in and then she gave my children some toast and drinks and me a coffee. Honestly cannot thank the staff enough for looking after my children and my self they really made sure we were OK that night! Very friendly people, good food and clean hotel. Thank you so much again!

The room was quite snug for a family of 4, however we were only there for 1 night at the beginning of our Scotland trip. Breakfast had a great variety of choices. Due to a very delayed flight, we only arrived at the hotel at 5am and had to check out again by 11am. While it's not the hotels fault that they were fully booked, it would have been appreciated to be able to check out a few hours later in order to get some sleep.